Just & Fair Culture

A just and fair culture recognises the need to learn lessons from incidents. To do that effectively, we need to develop a culture in which our people can speak up about their errors without fear of indiscriminate blame and retribution. However, we must also acknowledge that sometimes we need to hold individuals to account for their actions. A just and fair culture procedure, or accountability framework, is essential to maintain consistency of approach across your organisation.

Where employees believe that disciplinary actions following an incident are unfair, there can be a lack of cooperation with incident investigations and reporting. The Just and Fair Culture model helps reduce these issues by introducing standardisation and consistency into the way that behaviours are assessed and managed.

Our consultants are experts in incident investigation and safety culture. The Keil Centre’s Just Culture model has been developed through an extensive literature review combined with a deeper understanding of what works in practice. We can help you to:

formalise policy for Incident Investigations
write procedures to guide application of the Just Culture framework
integrate these into current systems, for example Health and Safety, Incident Investigations and HR