Effective operator performance is essential for ensuring safe operations. Communications and operational activities must be well-supported whilst avoiding distractions and inefficiencies. Our user-centred design approach combines the users’ needs with the technical, business and organisational needs.
Our team:
- uses established analysis techniques to understand the end users’ needs in different operational scenarios
- combines these needs with company-specific or international standards, such as ISO 11064
- supports the design by considering options and design trade-offs
- performs calculations and develops drawings to communicate design concepts
- performs compliance reviews against ISO11064 or other standards
- tests the design with end users, including equipment/ Human-Machine Interface (HMI) testing, console trials and/ or control room layout trials
The human factors scope typically includes the building and control room layout, console design, HMI design and environmental design. The key considerations include:
- space planning and arrangement, taking account of teamwork, collaboration, training and emergency management
- console design, including size, adjustability, equipment arrangement, viewing off-workstation displays
- HMI design for optimising situational awareness and control
- acoustic design, lighting design, thermal comfort, and aesthetics
We also offer support for
Management of Organisational Change and
Workload Management
