Positive Safety Conversations

Conversations about safety are rarely straightforward. Information may be communicated unclearly or interpreted incorrectly. One or both parties may feel threatened in some way. We have researched the psychology behind having an effective communication around safety and have put together a training course to teach people how to have a Positive Safety Conversation. This includes both delivery and receipt of a message.

In addition to training personnel in Positive Safety Conversations, we work with organisations to develop a practical application of the PSC methodology that will fit with their own organisational culture.

The development of a wider PSC programme can incorporate features such as:

• use of Toolbox Talks to enhance employee understanding of safety communications
• a questionnaire to understand barriers to safety communication
• simple methods to help people initiate safety conversations
• use of actors to enhance skills practice
• setting Key Performance Indicators (KPIs) and developing a rewards strategy for positive application of the PSC programme